Performance Excellence Process
Baldrige Workshops
Global Insights Archive
Our Leadership Team

Craig A. Anderson, President

Mr. Anderson brings to each engagement twenty years of hands-on experience with
the Baldrige Total Performance Excellence System, a globally recognized standard
for management innovation and organizational excellence practiced in over 60
countries around the world. The Baldrige System provides specific criteria for
assessing and improving all major performance drivers in organizations including
leadership, governance, strategic and action planning, customer focus, information
and knowledge management, workforce capability, work systems, and financial

Mr. Anderson's full profile is available on  

Lyudmila Alexeyenko, Business Manager

With ten years experience in all facets of managing a small business corporation,
Ms. Alexeyenko is responsible for the successful performance of key client-focused
and back-office functions including business development, billing, resource
management, accounting, logistics, contracting, and procurement. Ms. Alexeyenko
facilitates the development of strategic and operational plans and serves as the
public face of our company in various public forums.

Ms. Alexeyenko reflects our emphasis on international development as a two-time
recipient of a competitive US State Department Critical Language Scholarship to
promote public diplomacy through enhanced cultural and language skills. Proficient in
Hindi, Ms. Alexeyenko has recently served as a volunteer for the Citizens Foundation,
Ranchi, Jharkhand, India, and Shrestha Society, Jaipur, Rajasthan, India. Ms.
Alexeyenko worked previously at the US Library of Congress in Washington, DC,
and the Baldrige-Award winning Montgomery County Public Schools in Rockville,

Ms. Alexeyenko's full profile is available on